Contact

A person reads these.

There is no chatbot on this page, which felt like the wrong product to put one on. Sales and support replies come within one business day; security reports are triaged the same day.

What happens to this message

It goes to a shared inbox held by us, not to a third-party helpdesk. Messages are kept for 24 months so we can pick up an old thread, then deleted. It is never used to train anything and it never becomes a marketing list unless you tick the box above.

Or go direct

Sales

Plans, procurement, DPAs and anything with a contract attached.

sales@fixmyai.os

Support

Account problems, billing, and questions about your own data.

support@fixmyai.os

Security

Vulnerability reports and coordinated disclosure. 90-day window, credit given.

security@fixmyai.os

Data protection

DSARs, deletion requests, and the subprocessor change list.

dpo@fixmyai.os

PGP for security reports

Encrypt anything sensitive to the key below. It is also published at https://fixmyai.os/.well-known/security.txt.

security@fixmyai.osed25519

fingerprint  8F2C 41BE 9D07 55A3 6E14
             C0D9 3B87 12FA 6E45 91DD
expires      2028-02-11
keyserver    keys.openpgp.org

Fingerprint shown for layout purposes in this build; verify against the published key before trusting it.

Registered office

Bengaluru, India · Tallinn, Estonia
Company details and VAT number appear on every invoice.